Inbound messages
Record grain: message
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Conversations · Google Sheets sample
GoHighLevel Message Activity report template
Inspect inbound and outbound message activity by date and channel. Keep verified human, automated, and unknown actors distinguishable.
Message Activity
Invented sample · Fixed as of October 13, 2026 · USD · America/Chicago
Change filters to explore the sample locally. No account connection.
Inbound messages6Recorded date in selected period
Outbound messages4Recorded date in selected period
Verified human outbound messages2Recorded date in selected period
Outbound messages with unknown actor1Recorded date in selected period
Message volume over time
2026-10-01–2026-10-13 · Daily · Message recorded date
View chart data
| Group | Value |
|---|---|
| 2026-10-01 | 1 |
| 2026-10-02 | 1 |
| 2026-10-03 | 1 |
| 2026-10-04 | 1 |
| 2026-10-05 | 1 |
| 2026-10-06 | 1 |
| 2026-10-07 | 1 |
| 2026-10-08 | 1 |
| 2026-10-09 | 1 |
| 2026-10-10 | 1 |
| 2026-10-11 | 0 |
| 2026-10-12 | 0 |
| 2026-10-13 | 0 |
Messages by channel
View chart data
| Group | Value |
|---|---|
| SMS | 5 |
| 5 |
| Message | Conversation | Date | Direction | Channel | Actor |
|---|---|---|---|---|---|
| m1 | cv1 | 2026-10-01 | outbound | SMS | bot |
| m2 | cv2 | 2026-10-02 | inbound | human | |
| m3 | cv3 | 2026-10-03 | inbound | SMS | human |
| m4 | cv4 | 2026-10-04 | outbound | unknown | |
| m5 | cv1 | 2026-10-05 | inbound | SMS | human |
| m6 | cv2 | 2026-10-06 | inbound | human | |
| m7 | cv3 | 2026-10-07 | outbound | SMS | human |
| m8 | cv4 | 2026-10-08 | inbound | human | |
| m9 | cv1 | 2026-10-09 | inbound | SMS | human |
| m10 | cv2 | 2026-10-10 | outbound | human |
What the metrics mean
Outbound messages
Record grain: message
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Verified human outbound messages
Record grain: message
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Outbound messages with unknown actor
Record grain: message
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Required data and boundaries
- Message metadata
- Conversation metadata
The preview uses message metadata. It does not establish live email-body export, call recordings, transcripts, or complete response-time sequencing.
Message counts are not unique conversations, customer replies or delivery rates. Metadata only: message bodies and attachments excluded. Assignee follows current contact ownership in this sample, not author identity.
Early access · These public previews use invented records. Join early access to discuss connecting your own GoHighLevel account.
From this sample to a connected report
Choose the template
Use the report whose definitions match the decision you need to make.
Check required inputs
Confirm source access, relevant mappings, history, and any configured goals.
Create the worksheet
The early-access design reuses compatible imports and creates a report worksheet.
Choose freshness
Select source refreshes deliberately. New executions transferring records add usage.
Related report samples
Conversations
Conversation Volume
New conversations, assignment and current unread workload.
Explore sample →Lead capture
Forms & Surveys
Submissions, unique contacts and linked opportunity coverage.
Explore sample →Bring your own reporting question.
Make this your reporting workflow.
Explore the samples now. Join the existing waitlist to request connected early access, or discuss a predictable subscription for larger workloads.