New conversations
Record grain: conversation
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Conversations · Google Sheets sample
GoHighLevel Conversation Volume report template
Review new conversations, assignment, and currently unread workload. Use the assignee breakdown to see how the sampled conversation volume is distributed.
Conversation Volume
Invented sample · Fixed as of October 13, 2026 · USD · America/Chicago
Change filters to explore the sample locally. No account connection.
New conversations3Recorded date in selected period
Currently unread2As of latest refresh
Currently unassigned1As of latest refresh
Known contacts with new conversations3Recorded date in selected period
New conversations over time
2026-10-01–2026-10-13 · Daily · Conversation created date
View chart data
| Group | Value |
|---|---|
| 2026-10-01 | 1 |
| 2026-10-02 | 0 |
| 2026-10-03 | 1 |
| 2026-10-04 | 1 |
| 2026-10-05 | 0 |
| 2026-10-06 | 0 |
| 2026-10-07 | 0 |
| 2026-10-08 | 0 |
| 2026-10-09 | 0 |
| 2026-10-10 | 0 |
| 2026-10-11 | 0 |
| 2026-10-12 | 0 |
| 2026-10-13 | 0 |
New conversations by assignee
View chart data
| Group | Value |
|---|---|
| Alex Morgan | 1 |
| Unassigned | 1 |
| Sam Rivera | 1 |
| Conversation | Customer | Assignee | Created | Current unread |
|---|---|---|---|---|
| Service inquiry | Olivia Bennett | Alex Morgan | 2026-10-01 | Unread |
| Estimate request | Noah Davis | Unassigned | 2026-10-03 | Unread |
| Booking question | Ava Wilson | Sam Rivera | 2026-10-04 | Read |
| Support request | Liam Carter | Alex Morgan | 2026-09-10 | Read |
What the metrics mean
Currently unread
Record grain: conversation
Date basis: As of latest refresh
Rules: One contributing record per typed ID
Currently unassigned
Record grain: conversation
Date basis: As of latest refresh
Rules: One contributing record per typed ID
Known contacts with new conversations
Record grain: contact
Date basis: Recorded date in selected period
Rules: One contributing record per typed ID
Required data and boundaries
- Conversation metadata
- Contacts
Unread is a current flag, not an open/closed lifecycle. Conversation totals differ from the number of individual messages within those conversations.
Unread/assignment are current snapshots. Read does not mean resolved. Historic backlog and time to close need lifecycle events; no such metrics are inferred.
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